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Handling Personal Information
 
OWLS manages the personal information of its customers and staff to provide a superior level of service and support. OWLS has created a compliance program for the handling of personal information to ensure adherence to laws and ordinances. OWLS utilizes personal information in accordance with this program, and is also engaged in the creation of a thoroughly secure management system.


 

Protecting Personal Information on our Website

OWLS recognizes how important it is to protect personal information procured via the company’s website, and is diligent in its efforts to provide an appropriate level of confidentiality.
 
1. If we request that the customer provide personal information via the OWLS website, we will specify the purpose of this information, and how it will be used.
2.

Information provided through the company’s website will be strictly safeguarded and managed. However, due to the special characteristics of the Internet, OWLS cannot make any guarantees of the security of information sent electronically or the security of the access process itself.

3. When using the OWLS website, an entry will be made in the access log. This entry is for site administration purposes only; the user’s personal information cannot be used for other purposes.
4. Please note that OWLS will assume no responsibility whatsoever for the management of personal information collected by third party websites linked to the OWLS website.
 

Guidelines for Protecting Personal Information

What is Personal Information? gender, address, etc. or number information that make it possible to identify a specific individual.
Objectives for Using Personal Information Personal information from the customer is used to provide information and guidance concerning products and services that OWLS deems may be beneficial to the customer. OWLS registration staff may utilize the information within the scope of their duties. OWLS staff or the customer may suspend or resume this utilization through procedures that have been determined separately.
Acquiring Personal Information When OWLS receives personal information from either the customer or staff, OWLS will specify the purpose of its use, then ask for the customer’s consent. We will never allow access to personal information without the customer’s consent.
Protecting Personal Information 1. OWLS’ internal security administration involves sound security measures that guard against the unauthorized access, loss, falsification or disclosure of personal information.

2. When personal information must be entrusted to external groups / parties, OWLS will select vendors that handle personal information with appropriate care. A written agreement will be created to impose confidentiality of classified information. Also, OWLS will only provide vendors the information deemed necessary to fulfill the agreement. Utilization of personal information outside of the outsourcing objectives will be strictly prohibited.
Accurate Personal Information OWLS strives as much as possible to retain accurate, up-to-date personal information.
Personal Information Inquiries If you want to delete, correct, or inquire about your information, or you want to stop receiving information about our products or services, we respond ethically. For these types of requests, please contact at OWLS. However, because the disclosure of personal information to third parties is prohibited, OWLS staff will be required to confirm your identity by checking valid ID, such as a license, passport, etc.
Providing and Disclosing Personal Information With the exception of the following cases, personal information provided by the customer will not be given to, or disclosed to third parties.

1. When consent for said disclosure is received from the customer.

2. When work in the form of direct mail campaigns regarding products and services is outsourced to subcontractors to handle personal information in an appropriate manner through formal agreement or similar legal instrument.

3. In the case of credit card payment, when presenting information to financial institutions necessary for settling accounts and related matters.

4. When complying with legal orders to disclose information.
Miscellaneous These guidelines will be reviewed frequently and modified as necessary to comply with laws and ordinances concerning personal information.
 
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OWLS Co., Ltd.
7F Ichinomiya Bldg. 1-3-10 Komemachi, Kokurakita, Kitakyushu 802-0003
TEL 093-522-1699 / FAX 093-522-1768
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